Instagram DMs

# Instagram DMs, answered before they scroll on.

InboxTender replies to your business DMs in your voice, using the prices and policies you provide, then hands you the context when you want to take over.

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smiths-auto@in.inboxtender.com prepares a Smith’s Auto Sales draft for human approval. It never sends an automatic email reply.

- Free plan
- No card
- 6 channels, one inbox

@ren.and.rue · Instagram DM · Fri 11:15 PM

I just saw your story. Do you have openings tomorrow for brows?

InboxTender · Answered by InboxTender

We offer brow appointments and can share the available options with the team. What time tomorrow would work best for you?

- Client request captured
- Visible in your inbox

What it handles

## DMs are a sales channel. Staff them.

- **Private messages answered** — DMs, story replies and comment-started conversations receive responses from your business profile.
- **Answers, not generic deflections** — Prices, availability and policies come from your business brief.
- **Client requests captured** — The assistant can collect a client’s requested service and contact details for your team.
- **Take over anytime** — Reply yourself and the assistant pauses immediately on that thread.

How it works

## Brief it once. It answers from then on.

1. 01 **Brief it once** — Add services, prices, policies and preferred tone to your business brief.
2. 02 **Connect your profile** — Authorize your business profile through Meta’s connection flow.
3. 03 **Keep conversations moving** — Followers get answers and your team receives the context needed to respond personally.

## Less than one missed sale.

Instagram is included in Responder at $19/mo.

See full pricing

Questions

## The things everyone asks.

Anything else, send the demo inbox a test enquiry. Its email draft waits for human review.

### Which Instagram messages does it answer?

InboxTender answers DMs to your connected business profile, including conversations that start from story replies or comments.

### Does it post or comment publicly?

It answers private conversations. It does not publish posts or make public comments for you.

### How does it connect to Instagram?

Connect your business profile through Meta’s authorization screens. Replies come from your profile, using the tone and details in your brief.

More from InboxTender

## Wherever buyers reach you, it answers.

### Built for your trade

- Auto dealers
- Home services
- Repair shops
- Clinics & dentists
- Salons & spas
- Real estate

### One assistant, every channel

- Phone answering
- Website chat
- WhatsApp
- Email

Answering 24/7

## Someone will ask if you're open tonight.

Make sure they hear back in seconds, not tomorrow. Set it up free in minutes — no card, no contract, and your number stays yours.

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Plans from $19/mo when you're ready for more.

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