For repair shops

# The AI front desk for repair shops.

InboxTender handles the first response while your team is under a hood. It answers from your brief and captures the information you need to follow up with confidence.

Start free

Send a demo email

smiths-auto@in.inboxtender.com prepares a Smith’s Auto Sales draft for human approval. It never sends an automatic email reply.

- Free plan
- No card
- 6 channels, one inbox

Ray B. · Phone call · Mon 5:41 PM

Brakes are grinding on my Civic. What would pads and rotors run, and when could you look at it?

InboxTender · Answered by InboxTender

Grinding usually means the pads need attention, so it is best not to wait. What day and time work best to bring it by? I’ll share your request with the shop.

- Repair request captured
- Visible in your inbox

What it handles

## What the AI front desk does

- **Questions answered** — Routine questions receive answers built from the business information you provide.
- **Lead details captured** — The assistant gathers contact details, intent and timing preferences before your team follows up.
- **CRM delivery** — Send captured leads to your CRM through a webhook or lead-inbox email.
- **Your team stays in control** — Reply yourself and the assistant steps aside on that conversation.

How it works

## Brief it once. It answers from then on.

1. 01 **Brief it once** — Add your services, policies, hours and preferred tone in a plain-English business brief.
2. 02 **Connect your channels** — Connect your message channels and forward unanswered calls if you want phone coverage.
3. 03 **Follow up with context** — Buyers receive a response while your team sees the conversation and captured details in one inbox.

## Less than one missed sale.

Email drafts and website chat start free. WhatsApp and Instagram start at $19/mo. Phone answering and incoming SMS require Front Desk at $49/mo.

See full pricing

Questions

## The things everyone asks.

Anything else, send the demo inbox a test enquiry. Its email draft waits for human review.

### How does it know what to say?

It answers from the services, prices, policies and availability you provide. When information is missing or uncertain, it flags the conversation for your team instead of inventing an answer.

### Can it book appointments?

Yes. Set your opening hours and what can be booked, and the assistant offers times that are free, holds the one the customer picks and drafts the confirmation for you to approve. Customers can also book themselves from your booking link, and everything lands on one calendar inside InboxTender — no Google or Outlook account to connect.

### How are leads and phone calls handled?

Captured leads can be delivered through a webhook or lead-inbox email. Email drafts and website chat start free; WhatsApp and Instagram start at $19/mo. Front Desk at $49/mo adds phone answering and SMS.

More from InboxTender

## Wherever buyers reach you, it answers.

### Built for your trade

- Auto dealers
- Home services
- Clinics & dentists
- Salons & spas
- Real estate

### One assistant, every channel

- Phone answering
- Website chat
- WhatsApp
- Instagram
- Email

Answering 24/7

## Someone will ask if you're open tonight.

Make sure they hear back in seconds, not tomorrow. Set it up free in minutes — no card, no contract, and your number stays yours.

Start free

Plans from $19/mo when you're ready for more.

---

Canonical HTML: https://inboxtender.com/for/repair-shops

More from InboxTender: [Home](https://inboxtender.com/) · [About](https://inboxtender.com/about) · [Contact](https://inboxtender.com/contact) · [API docs](https://inboxtender.com/docs) · [llms.txt](https://inboxtender.com/llms.txt) · [Sitemap](https://inboxtender.com/sitemap.xml)