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For home services

The AI front desk for home services.

When you are on a job, an unanswered call can become someone else’s customer. InboxTender answers, gathers useful details and records urgent requests in the shared inbox.

Start freeSend a demo email

smiths-auto@in.inboxtender.com prepares a Smith’s Auto Sales draft for human approval. It never sends an automatic email reply.

  • Free plan
  • No card
  • 6 channels, one inbox

Elena S. · Text · Fri 10:52 PM

Our AC just died and it’s supposed to hit 98 tomorrow. Can someone help?

InboxTender · Answered by InboxTender

I’m sorry you’re dealing with that. I’ll share this with the on-call team. What’s the address, and is the unit outdoor or rooftop?

  • Urgent job request captured
  • Visible in your inbox

What it handles

What the AI front desk does

  • Questions answered

    Routine questions receive answers built from the business information you provide.

  • Lead details captured

    The assistant gathers contact details, intent and timing preferences before your team follows up.

  • CRM delivery

    Send captured leads to your CRM through a webhook or lead-inbox email.

  • Your team stays in control

    Reply yourself and the assistant steps aside on that conversation.

How it works

Brief it once. It answers from then on.

  1. Brief it once

    Add your services, policies, hours and preferred tone in a plain-English business brief.

  2. Connect your channels

    Connect your message channels and forward unanswered calls if you want phone coverage.

  3. Follow up with context

    Buyers receive a response while your team sees the conversation and captured details in one inbox.

Less than one missed sale.

Email drafts and website chat start free. WhatsApp and Instagram start at $19/mo. Phone answering and incoming SMS require Front Desk at $49/mo.

See full pricing

Questions

The things everyone asks.

Anything else, send the demo inbox a test enquiry. Its email draft waits for human review.

How does it know what to say?

It answers from the services, prices, policies and availability you provide. When information is missing or uncertain, it flags the conversation for your team instead of inventing an answer.

Can it book appointments?

Yes. Set your opening hours and what can be booked, and the assistant offers times that are free, holds the one the customer picks and drafts the confirmation for you to approve. Customers can also book themselves from your booking link, and everything lands on one calendar inside InboxTender — no Google or Outlook account to connect.

How are leads and phone calls handled?

Captured leads can be delivered through a webhook or lead-inbox email. Email drafts and website chat start free; WhatsApp and Instagram start at $19/mo. Front Desk at $49/mo adds phone answering and SMS.

More from InboxTender

Wherever buyers reach you, it answers.

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Plans from $19/mo when you're ready for more.