Skip to content

For salons & spas

The AI front desk for salons and spas.

Clients often message while you are with someone else. InboxTender answers routine questions and gives your team the details needed to confirm the next step.

Start freeSend a demo email

smiths-auto@in.inboxtender.com prepares a Smith’s Auto Sales draft for human approval. It never sends an automatic email reply.

  • Free plan
  • No card
  • 6 channels, one inbox

@jmarie.styles · Instagram DM · Sat 9:26 PM

Do you have anything Tuesday afternoon for a cut and gloss, and how much is that together?

InboxTender · Answered by InboxTender

A cut plus gloss is $135 and takes about 90 minutes. What time Tuesday works best for you? I’ll share your request with the salon.

  • Preferred appointment time captured
  • Visible in your inbox

What it handles

What the AI front desk does

  • Questions answered

    Routine questions receive answers built from the business information you provide.

  • Lead details captured

    The assistant gathers contact details, intent and timing preferences before your team follows up.

  • CRM delivery

    Send captured leads to your CRM through a webhook or lead-inbox email.

  • Your team stays in control

    Reply yourself and the assistant steps aside on that conversation.

How it works

Brief it once. It answers from then on.

  1. Brief it once

    Add your services, policies, hours and preferred tone in a plain-English business brief.

  2. Connect your channels

    Connect your message channels and forward unanswered calls if you want phone coverage.

  3. Follow up with context

    Buyers receive a response while your team sees the conversation and captured details in one inbox.

Less than one missed sale.

Email drafts and website chat start free. WhatsApp and Instagram start at $19/mo. Phone answering and incoming SMS require Front Desk at $49/mo.

See full pricing

Questions

The things everyone asks.

Anything else, send the demo inbox a test enquiry. Its email draft waits for human review.

How does it know what to say?

It answers from the services, prices, policies and availability you provide. When information is missing or uncertain, it flags the conversation for your team instead of inventing an answer.

Can it book appointments?

Yes. Set your opening hours and what can be booked, and the assistant offers times that are free, holds the one the customer picks and drafts the confirmation for you to approve. Customers can also book themselves from your booking link, and everything lands on one calendar inside InboxTender — no Google or Outlook account to connect.

How are leads and phone calls handled?

Captured leads can be delivered through a webhook or lead-inbox email. Email drafts and website chat start free; WhatsApp and Instagram start at $19/mo. Front Desk at $49/mo adds phone answering and SMS.

More from InboxTender

Wherever buyers reach you, it answers.

Answering 24/7

Someone will ask if you're open tonight.

Make sure they hear back in seconds, not tomorrow. Set it up free in minutes — no card, no contract, and your number stays yours.

Start free

Plans from $19/mo when you're ready for more.